Voices
Marketing leaders who said something in public that another leader can use. We record who said it, where and when, and add our take. We never copy the post.
Richard Shotton
Founder; Marketing Week columnist, Astroten
On using concrete, visual messaging in advertising for memorability
Our takeOpinion
The founder and Marketing Week columnist at Astroten raises why a Dutch lower-sugar ad that shows actual sugar cubes sticks better than the usual grams and percentages, and why that matters to anyone paying to be remembered. A reader can take the idea that wording a buyer can picture is recalled far more readily than abstract wording, and the piece describes a recall experiment in which concrete phrases were remembered much more often than abstract ones. This applies most directly to food, consumer goods and any category where claims about quantity or benefit usually arrive as numbers or jargon. Our caution is that the recall test used short two-word phrases after a few minutes, which is a long way from a real ad in a crowded, delayed buying cycle, so the size of the gap should not be expected to carry over to purchase.
Written from the public text of the post, which we do not store. How we write these
Kieran Flanagan
SVP of Marketing, HubSpot
On how AI search summaries are reshaping content marketing strategy for companies
Our takeOpinion
The SVP of Marketing at HubSpot raises how AI search summaries, falling form fills and weaker email response are pushing content marketing toward creator programs, founders with a distinct point of view, and original work. A reader can take the sequence from it: the piece sets a set of falling channel signals beside the tactics it lists as replacements, with a couple of company examples as support. Our reading is that teams whose pipeline leans on gated blog content and email nurture could use it to test how exposed that mix is. The figures are stated without sources, the examples come from two companies, and the post is cut off, so it cannot show that creator programs would work for a smaller brand, a niche market or a sales-led motion.
Written from the public text of the post, which we do not store. How we write these
Kieran Flanagan
SVP of Marketing, HubSpot
On hiring marketers with entertainment and creator backgrounds as AI commoditizes content
Our takeOpinion
The SVP of Marketing at HubSpot raises how generative tools making competent content cheap shifts hiring toward people with entertainment and creator backgrounds, aimed at the awareness stage rather than consideration. For a leader with an open headcount, the piece offers a way to test unfamiliar skills before writing a permanent job description: fund a small experiment, such as a comedian joining a scriptwriting session, a produced product concept, or a paid pilot with a creator, and see who on the team can run it. It fits most naturally where consumer-style attention matters, such as product-led or prosumer software with a broad buyer base, and where a growth team already runs disciplined experiments that could be pointed upstream. The creator section also gives a practical check: examine who actually engages with an audience before paying for reach. All of this rests on the author's own experience and a handful of well-known brand examples, with no measured comparison against conventional hiring. It would transfer poorly to long-cycle enterprise sales, regulated categories with heavy brand review, or teams without budget to absorb experiments that fail.
Written from the text of the post as published, which we do not store. How we write these
Liza Adams
AI and executive advisor; fractional CMO, GrowthPath Partners
On how AI agents handle buying steps on company websites
Our takeOpinion
An AI and executive advisor who is also a fractional CMO at GrowthPath Partners raises what happens when an AI agent acts for a buyer on a vendor's site, beyond how AI describes and recommends the brand. A reader can take from the test that moving to a next step was easy for the agent, while getting complete answers before contact capture was the weak point, and the piece separates gaps caused by the buyer's missing details, the site's missing content and the test's own stopping point. It applies most to B2B software teams with complex, sales-assisted purchases who want to audit pricing, trial and enquiry pages for questions that can be answered before an email is requested. The evidence is one controlled run on a single vendor site with one AI tool, so it should not be read as a benchmark, and it would transfer poorly to simple self-serve products or to sales conversations that happen after the agent stops.
Written from the text of the post as published, which we do not store. How we write these
Mark Schaefer
Marketing keynote speaker, strategy consultant and author, Schaefer Marketing Solutions
On artificial intelligence and consumer trust in brands
Our takeOpinion
A marketing keynote speaker, strategy consultant and author at Schaefer Marketing Solutions raises how AI-driven product recommendations are decided on clarity of explanation rather than reputation, and what that means for brand building. A reader can take from it that a made-up deodorant brand with a thin website was recommended by chatbots, sometimes over established names, and that a research study found lesser-known brands gained exposure from AI-friendly tactics while market leaders did not. The text also holds that emotional attachment, word of mouth, brand communities and advertising can still override a machine's suggestion, so a brand needs to be understood by systems and trusted by people. This fits brands with real customer attachment, and challengers or newer names that need to make their product legible to AI tools. Our view: the evidence is one small experiment, one study and the writer's own anecdotes, and the claims about loyalty overriding algorithms are asserted rather than measured, so categories driven by price or routine purchase may behave differently.
Written from the text of the post as published, which we do not store. How we write these
Ann Handley
Author, keynote speaker and Partner at MarketingProfs, MarketingProfs
On empathy for the individual searcher in search optimization
Our takeOpinion
An author, keynote speaker and Partner at MarketingProfs raises how search content can address the worry behind a query, at a time when AI answers absorb clicks and generic content floods the field. A reader can take from it that a query about software often hides a fear of an expensive mistake, so a page that opens with the buyer's concern may serve better than another feature comparison. The text also says to talk to customers or to support and sales staff before rewriting a page, to read social threads for complaints and confusion, and to avoid asking an AI tool for the worries, since it offers only predictable ones. This applies to marketing teams with a considered purchase, where the buyer carries real doubt, and to those who can reach customer-facing colleagues. The evidence is a single illustrative scenario with no measured results, so it would transfer poorly to low-consideration purchases, where a plain comparison may be all the buyer wants.
Written from the text of the post as published, which we do not store. How we write these
Kieran Flanagan
SVP of Marketing, HubSpot
On the problem of AI-generated content sounding generic and interchangeable
Our takeOpinion
The SVP of Marketing at HubSpot raises how teams using the same AI models end up with polished but interchangeable content, and what a marketer can feed those models to keep their own point of view. A reader can take away that generated drafts are now cheap, so the scarce inputs are judgement and taste. The text also notes that a plain list of style adjectives tells a model almost nothing, while real samples of work you want to repeat do more, and that high-performing one-off pieces may not belong in that set. It says to describe the audience by what they already know, what bores them and what still feels new to them, and to write down why admired work is good as quality rules. This suits content leads and small brand teams that publish often under one voice and already have a body of work to draw on. It rests on one practitioner's own workflow and archive, with no measured results, so it may not transfer to teams with several voices, tight brand governance or little existing content.
Written from the text of the post as published, which we do not store. How we write these
Liza Adams
AI and executive advisor; fractional CMO, GrowthPath Partners
On sequencing candidate AI projects for a software company's marketing team
Our takeOpinion
An AI and executive advisor who is also a fractional CMO at GrowthPath Partners describes how a long backlog of AI ideas in a marketing organization was sorted into a sequenced plan, which matters to leaders who must defend where AI money and headcount go. A reader can take from it a way to judge each candidate on three separate questions: what the work itself needs, whether it merits effort now given payoff, difficulty and exposure, and how much independence the AI should hold. It suits marketing teams past the experimentation stage, with many agents and ideas competing for the same people and data. The piece also shows dependencies such as connected data and clear ownership shaping the order of work. Our view is that this is a single enterprise software engagement, with the scoring partly AI-assisted and no outcome data yet, so a smaller team with few candidate use cases may find the full apparatus heavier than it needs.
Written from the text of the post as published, which we do not store. How we write these
Dave Kellogg
On how communications teams should respond to rumors about their company
Our takeOpinion
Corporate communications teams that answer some rumors and stay silent on others end up signalling more than they intend, which matters to marketing leaders who sit in on those calls. The piece walks through how a run of truthful denials turns a later refusal to comment into a tacit yes, and uses a well-known securities case to show that denying talks which are actually happening carries legal risk. A reader can take from it that the useful moment to set a uniform response is before a rumor arrives that cannot be denied, and that every spokesperson, including sales and customer-facing teams, needs to follow it. It applies most directly to public companies, or private ones heading toward a sale or financing, where an acquisition or layoff rumor can shape customer and employee trust. The legal reasoning rests on one American securities case, so it transfers poorly to other jurisdictions, and a company with no pending deal or listed stock faces a milder version of the problem.
Written from the text of the post as published, which we do not store. How we write these